Cancellation Policy

RITVA ✦ CANCELLATION POLICY

Cancellation
Made Simple

At RITVA, we understand that plans can change. Our cancellation policy is designed to be transparent, fair, and customer-friendly while ensuring a smooth shopping experience.

Order Cancellation

Customers may request cancellation of their order before it has been shipped from our warehouse.

Once an order has been dispatched, shipped, or marked as fulfilled, cancellation requests cannot be accepted.

Important: To avoid inconvenience, please submit cancellation requests as soon as possible after placing your order.

How to Cancel an Order

To request a cancellation, please contact our customer support team with the following details:

Order Number
Registered Email Address
Contact Number

Cancellation Requests:
Email: support@ritva.in
Phone: +91 XXXXX XXXXX

Cancellation Approval

All cancellation requests are subject to verification and current order status.

If the order has not been shipped, the cancellation will generally be approved.
If the order has already been dispatched, cancellation may not be possible.

Refund for Cancelled Orders

For successfully cancelled prepaid orders:

Refunds will be processed to the original payment method.
Refunds are typically completed within 5–7 business days.
Actual credit timelines may vary depending on your bank or payment provider.

Promotional & Sale Orders

Orders placed during promotional campaigns, festive sales, clearance events, or special offers may be subject to additional cancellation restrictions where specified at the time of purchase.

RITVA's Right to Cancel

RITVA reserves the right to cancel any order under circumstances including:

Product unavailability
Pricing or technical errors
Payment authorization issues
Suspected fraudulent activity
Violation of our Terms of Service

In such cases, customers will be informed promptly and a full refund will be initiated where applicable.

Contact Us

RITVA
Email: support@ritva.in
Phone: +91 XXXXX XXXXX

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Crafted With Transparency.

We believe every customer deserves clarity and confidence when shopping with RITVA. Our cancellation process is designed to be fair, transparent, and hassle-free.