Terms of Service

RITVA ✦ TERMS OF SERVICE

Terms That Guide Our Craft

Welcome to RITVA. By accessing our website and purchasing our products, you agree to the following Terms of Service. These terms help us provide a secure, transparent, and exceptional experience for every customer.

1. Overview

This website is operated by RITVA. Throughout the site, the terms "we", "us", and "our" refer to RITVA. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms.

2. Eligibility

By using this website, you represent that you are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

3. Products & Services

RITVA specializes in premium men's ethnic wear including kurtas, kurta sets, jacket sets, and Indo-western ensembles.

Product availability is subject to stock.
Colors may vary due to screen settings.
We reserve the right to discontinue products without notice.
Prices may change at any time.

4. Pricing & Payments

All prices displayed are in Indian Rupees (INR). Payment must be completed before order processing. In case of pricing errors, RITVA reserves the right to cancel affected orders and issue refunds.

5. Order Acceptance

An order confirmation email does not constitute final acceptance of an order. RITVA reserves the right to refuse or cancel orders due to stock limitations, pricing errors, or suspected fraudulent activity.

6. Shipping & Delivery

Delivery timelines are estimates only. Delays may occur due to courier, weather, logistical, or regulatory reasons beyond our control.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Customers are encouraged to review the policy before making a purchase.

8. Intellectual Property

All content including logos, product images, designs, graphics, text, and brand assets are the exclusive property of RITVA and may not be copied, reproduced, or used without prior written permission.

9. Prohibited Use

Using the website for unlawful purposes.
Attempting unauthorized access to systems.
Uploading malicious code.
Misrepresenting your identity.
Interfering with website security.

10. Limitation of Liability

To the fullest extent permitted by law, RITVA shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.