Shipping Policy

RITVA ✦ SHIPPING POLICY

Delivering Elegance
Across India

At RITVA, every order is prepared with care and attention to detail. We are committed to delivering your purchase safely and efficiently.

Order Processing

Orders are typically processed within 1–2 business days after successful payment confirmation.

  • Orders are processed Monday to Saturday.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons and promotional sales, processing times may be slightly longer.

Shipping Timelines

  • Metro Cities: 3–5 business days.
  • Tier 2 & Tier 3 Cities: 4–7 business days.
  • Remote Locations: 5–10 business days.

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, and unforeseen circumstances.

Shipping Charges

  • Free shipping on eligible orders as displayed on the website.
  • Applicable shipping charges will be displayed during checkout.
  • Additional charges may apply for certain remote serviceable locations.

Order Tracking

Once your order has been dispatched, a tracking number and courier details will be shared via email and/or SMS.

  • Track your shipment using the tracking link provided.
  • Updates may take up to 24 hours to appear after dispatch.

Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning a shipment.

  • Please ensure your contact details and shipping address are accurate.
  • Failure to accept delivery may result in return shipping charges.

Delayed Deliveries

While we strive to deliver within estimated timelines, delays may occur due to:

  • Weather disruptions.
  • Natural disasters.
  • Transportation issues.
  • Public holidays and peak shopping periods.
  • Unexpected courier service interruptions.

Contact Us

RITVA
Email: support@ritva.in
Phone: +91 XXXXX XXXXX

Crafted With Care.

Every RITVA order is prepared and shipped with the same attention to detail that goes into creating our garments.

© 2025 RITVA · Timeless Indian Elegance